Help Center
Find answers to common questions and get the support you need to make the most of your Ni8.Life experience.
Quick Help
Getting Started
New to Ni8.Life? Learn how to create your account and make your first call.
Billing Help
Questions about payments, subscriptions, or refunds? We've got you covered.
Safety & Privacy
Learn about our security measures and how we protect your privacy.
Frequently Asked Questions
Getting Started
How do I create an account?
Simply visit our homepage and click 'Explore Now' to get started. You'll be guided through a quick registration process.
What do I need to start using Ni8.Life?
You just need a phone number and a valid payment method. Our AI companions are ready to talk 24/7!
How do I choose a companion?
Browse our companion gallery, read their profiles, and listen to their voice samples. Each companion has unique personality traits and interests.
Making Calls
How do I start a call with a companion?
Click on any companion's profile and select 'Call Now'. You'll be connected instantly through our secure telephony system.
How long can my calls be?
Call duration depends on your credit balance. You can purchase credits or subscribe to unlimited plans for longer conversations.
What if I get disconnected during a call?
If you experience a technical disconnection, contact our support team. We'll investigate and provide credits if it's a system issue.
Billing & Payments
What payment methods do you accept?
We accept all major credit cards, debit cards, and digital wallets through our secure Stripe payment processor.
How does billing work?
You can purchase credits for individual calls or subscribe to monthly plans for unlimited access. All charges are processed securely.
Can I get a refund?
Refunds are provided for technical failures caused by our system. User errors or poor connection quality don't qualify for refunds.
Privacy & Safety
Is my conversation private?
Yes, your conversations are encrypted and stored securely. We never share identifiable user data with third parties.
Are calls recorded?
We may record calls for quality improvement and abuse prevention, but your personal information is never shared publicly.
How do you protect my data?
We use enterprise-grade security measures including encryption, secure servers, and regular security audits.
Contact Support
Additional Resources
Safety Guidelines
- • Keep personal information private
- • Report any inappropriate behavior
- • Use our platform responsibly
- • Respect our community guidelines
Technical Requirements
- • Stable internet connection
- • Compatible web browser or mobile app
- • Valid phone number for verification
- • Working microphone and speakers